Why aren't tasks showing for volunteers?

Modified on Mon, 22 Dec at 2:40 PM



There are two common reasons why tasks may not be visible to volunteers:


1. Tasks are hidden in the event settings


The “Hide Tasks” option may be enabled for the event. To check this:

  • Go to Admin > Events

  • Open the Manage menu for the relevant event and select Edit

  • Ensure the “Hide Tasks” checkbox is unchecked




2. The task’s required-by date has passed
Tasks will not appear if their required-by date is set in the past. 



To review this:

  • Open the event’s Manage menu and select Tasks for Volunteers

  • Locate the relevant task, open the Manage menu, and select Edit

  • Check and update the required-by date if necessary


Once these settings are corrected, the tasks should be visible to volunteers again.






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