Configure payments with Stripe

Modified on Tue, 19 Dec 2023 at 12:27 PM

Configure PTA Events/Clubs Hub/Charity Hub with Stripe

Stripe is an online payment processing and credit card processing platform for businesses. Stripe is a certified Level 1 PCI credit card payment processor which means they adhere to the strictest security procedures and protocols. Your customers don't need an account to pay with Stripe - they just pay using their debit / credit cards. The default transaction fee for Stripe is 1.5% + 20p per transaction. If you are a registered charity then you may be able to get on their charity rate which is 1.2% + 20p per transaction.

Here's a brief overview of how you can configure your PTA Events/Clubs Hub/Charity Hub website to use your Stripe account.

In your PTA Events/Clubs Hub/Charity Hub website, browse to "Admin" > "Settings" and then click on the "Payment" tab. Then click the "Connect with Stripe" button next to "Connect to Stripe Live" so we can connect your live account

Some further instructions about how to apply will be shown in the modal window. Click the "Continue to set up Stripe" button to proceed:

You'll be redirected to the Stripe registration process where you'll want to confirm that you want to connect with PTA Events/Clubs Hub/Charity Hub. If you already have a Stripe account then you can login with that. Alternatively you can enter your email address and then click the "Continue" button.

Stripe will send a verification email to the email address you registered with. Please click the "Verify email address" button in the email to verify your email address.

You'll then need to enter a password. Once you have entered a password, click the "Continue" button:

To add an extra layer of security to your account, you will then be required to enter a mobile number and confirm by text or alternatively, you can choose to use an authenticator app or security key instead.

Enter the code from your device to enable Two-Factor Authentication:

If successful, you will be informed that your account is secured and provided with an emergency backup code. Once you have saved or copied the code, click the "Next" button:

You will then need to enter your "Business Location" which should default to your current location.

All PTAs/Clubs unless registered with companies house as a Charitable Incorporated Organisation should select Individual / Sole Trader. Do not select Nonprofit Organisation as this will require you to enter a Company Number which you will not have and do not enter your charity number in the Company Number field as this will also delay your application.

Click the "Continue" button to proceed:

Fill in the registration form and then click the "Continue" button:

You will then be required to enter some further details. PTA Events/Clubs Hub/Charity Hub have already prepopulated your website URL. We would strongly advise that you do not change this website URL as it contains a special link to enable Stripe to see and validate your site outside of the countries we serve.

In order to receive payouts from Stripe, you'll need to enter the bank details for your organisation. Once you have done this, click the "Continue" button:

Next, you will need to add some public details. For your statement descriptor, we would suggest entering the name of your organisation or www.pta-events.co.uk. Then click the "Continue" button:

You will then be asked whether you want to show your commitment to climate change. If you do not want to do this, click the "No thanks" button:

Finally, you'll need to review all of the data. Once done, click the "Agree & submit" button:

You'll then be directed back to your PTA Events/Clubs Hub/Charity Hub website where you'll see confirmation that you have successfully connected to a live Stripe account:

Once you have completed your Stripe application as an Individual / Sole Trader, you can then contact Stripe by emailing nonprofit@stripe.com and advise them that you are a Nonprofit Organisation and that you would like to request nonprofit pricing. You will need to provide your registered charity number with The Charity Commission or your registered charity number with HMRC. If your organisation does not have either a charity number or a charity number with HMRC advise that your organisation is an unregistered charity that fundraises for the benefit of your school.

If you are a business then you'll need to enter the names and details of those shareholders who own more than 25% of the company. This is a legal requirement in order to prevent fraudulent use.

If you want to make test payments you will also need to connect a Stripe test account. Now that you already have a live account with Stripe, click the "Connect with Stripe" button next to "Connect to Stripe Test". You will be redirected back to the Stripe registration page. As you already have a Stripe account, click the "Connect" button:

You'll then be directed back to your PTA Events website where you'll see confirmation that you have successfully connected to a test Stripe account.