Why can we only use Stripe?

We exclusively support Stripe for processing credit and debit card payments.

This decision was made to provide a more reliable, cost-effective, and seamless payment experience for both organisers and customers. Our reasons for choosing Stripe include:

• Competitive pricing for charities and non-profits
  Stripe offers some of the lowest rates available:

  • Standard business rate: 1.5% + 20p

  • Registered charities / verified non-profits: 1.2% + 20p

• High-quality customer support
  In our experience, Stripe provides a superior level of customer service compared to other payment providers.

• Best-in-class payment technology
  Stripe offers a robust, reliable, and modern platform for processing card payments.

• Built-in Apple Pay and Google Pay
  These are included as standard, enabling faster and more convenient checkout for customers.

• Access to additional payment methods
  Stripe supports a wide range of alternative payment options, which we plan to integrate over time to ensure a frictionless checkout experience.

• Easy cross-platform integration
  Stripe integrates seamlessly across web, iOS, and Android, allowing for a consistent experience on all devices.

• Reduced operational costs
  Supporting multiple payment processors across different platforms is costly and unnecessary when a single provider meets all requirements.

• Automated platform fee handling
  Stripe automatically manages platform fee collection, removing the need for time-consuming manual invoicing.

• Greater integration opportunities
  Using Stripe allows us to deliver deeper integrations and improved functionality across the platform.

Overall, Stripe enables us to offer a simpler, more efficient, and more scalable payment experience for everyone.