Why can we only use Stripe?

Modified on Tue, 19 Dec 2023 at 12:21 PM

From the 1st October 2019, we will only support Stripe for processing credit / debit card payments. We have done this for a number of reasons:

  • Stripe offer the cheapest rates for charities / non-profits. Business rate is 1.5% + 20p or 1.2% + 20p if you are a registered charity or can prove your non-profit status
  • In our opinion Stripe offer a better level of customer service
  • In our opinion Stripe have the best product for processing credit / debit card payments
  • Stripe offer easier integration across a range of platforms (web, iOS, Android)
  • Maintaining multiple payment processors across different platforms is costly when there's really no need to offer more than one card processor
  • Manually invoicing the platform fee is expensive and Stripe handle this automatically
  • With Stripe we can offer more integration so will add support for refunds. This will consist of full order refunds, partial refunds for specific parts of an order and bulk refunds for event cancellation.

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