How do I view my volunteers?
Navigate to Reports > Volunteers. Here, you can view all customers who have signed up to volunteer for tasks you’ve added to your events.
How do I select a specific event?
By default, the Volunteers Report displays the most recently created event on your PTA Events / Clubs Hub / Charity Hub website.
To view a different event:
Click Select Event
Choose the year
Select the event from the dropdown list

What information is shown in the Volunteers Report?
The report displays:
All tasks you have assigned to the event
All customers who have volunteered for those tasks
Indicators showing whether a volunteer is DBS checked or a First Aider

Why is my report grouped by task name?
By default, tasks are grouped by Task Name. When grouped, the only available export option is PDF, which can be accessed from the Manage menu.
How do I export the report to Excel?
To enable Excel export:
Click Group By
Select No Group

When tasks are not grouped:
Only tasks that have been volunteered for will be displayed
You can export the data to Excel, PDF, or Copy it in a tabular format
Exporting to Excel allows you to further manipulate the data outside the platform.

How do I delete a volunteer?
To remove a volunteer from a task, click the Bin icon next to the volunteer’s name.

How do I export the Volunteers Report to PDF?
From the Manage menu, select Export to PDF to download a PDF version of the report.

How do I email my volunteers?
To contact volunteers:
Open the Manage menu
Click Email Volunteers

You can choose to:
Email all volunteers, or
Email volunteers assigned to specific tasks only
Example:
If you need to send your Health & Safety policy to volunteers helping with the BBQ, select all BBQ Cook tasks. Only those volunteers will receive the email.
You can then:
Enter a subject and message
Leave out “Dear” and “From” – these are added automatically
Attach up to two files, consistent with other email forms across your PTA Events / Clubs Hub / Charity Hub website

Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article