Are fees refundable if a Prize Draw/Raffle is refunded?

Modified on Wed, 7 Jan at 10:54 AM

There are no additional fees charged to process a refund. However, when a payment is refunded, the PTA Events group of companies does not return the original platform fee.


Please note that Stripe also does not refund its processing fees. You can find further details in Stripe’s help article here:
https://support.stripe.com/questions/understanding-fees-for-refunded-payments


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