We’ve released a new Payouts Report in beta to help you more easily reconcile your Stripe payouts with your PTA Events.
You can access the report by navigating to Reports > Payouts.
The report displays all payouts processed through Stripe. From there, you can drill down into each payout to see how the funds have been attributed across individual events.
Beta limitations and known issues
As this report is currently in beta, there are a few known issues that may affect some payouts:
Discounts may not be applied correctly when multiple discounts are associated with a single order.
If you have changed a fee type from Compulsory or Voluntary to None, some records may be missing. These will appear under “Amount Unable to Attribute.”
Stripe charges or fees that were not recorded through PTA Events are not included in the report.
Need help?
If you have any questions or notice discrepancies in the report, please email the relevant payout ID along with any supporting information to support@pta-events.co.uk.
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