Can I add questions to Subscriptions/Memberships products?

Modified on Mon, 18 May at 1:53 PM

Yes, it is possible to add questions.

First select Products from the Manage menu of the relevant product group:

Then select Product Questions from the Manage menu of the relevant product:

Then select Add Product Question from the Manage menu:

Then complete the information as required:

Question	The question you want to ask.
Description	Optional guidance to help customers answer the question.
Image	An optional image related to the question (maximum file size: 500 KB).
Type	Choose how the question should be answered: Text (short text) Descriptive text (longer text) Number Yes / No Single select (choose one option) Multi select (choose multiple options) File upload (max 10 MB; specific file types can be defined) Date Terms (requires agreement)
Max length	For text questions, limits the number of characters allowed (e.g. 6 characters).
Min value	For number questions, sets a minimum value (e.g. 6 to prevent attendees under age 6).
Max value	For number questions, sets a maximum value (e.g. 14 to restrict ages above 14).
Options	A comma-separated list of options for single or multi-select questions (e.g. Forward, Midfielder, Defender, Goal Keeper). For file uploads, enter allowed file types (e.g. PNG, JPEG, JPG, GIF).
Required	Make the question mandatory.
Display answer on ticket	Choose whether the answer should appear on the ticket.
Prevent duplicates	Prevent the same answer from being entered more than once (useful for seat numbers or unique choices).
Sort order	Control the order in which questions are displayed.

When a customer adds the product to their basket, they must answer all required product questions before they can proceed to checkout: