How do I ask customers to agree to terms and conditions on checkout?

Modified on Mon, 9 Sep at 11:19 AM

To ask your customers to agree to terms and conditions you'll need to add a product question to your product of type "Terms". Enter "I agree" for the name of your question, choose type "terms" and enter your terms into the option field.


When your customers go through the checkout process they will need to agree to the terms and conditions before they can proceed:



As you can see this doesn't include any formatting so is ideal for small terms that need to be agreed to. For larger content, we recommend adding your terms to a PDF / Word file and then uploading to in "Admin" > "Files". Once uploaded, you will need to copy the URL created for your files location:



Go back and edit your product question and paste the URL into the "options" field and click "Update product question".


As your customers go through the checkout process they will then be shown the file and again must agree to those terms and conditions:

You can find further information about Product Questions here - Can I capture information about my attendees prior to the event? : PTA Events / Clubs Hub / Charity Hub Support (freshdesk.com) 


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