What fees are charged?

Modified on Wed, 24 Jan at 11:26 AM

Starter (Our Adverts) - Free


The Starter plan is your gateway to unlimited fundraising potential without any cost. It includes unlimited events, tickets/products, tasks, auctions, sponsors, and more. While there is a small platform fee of 2.95%, external branded adverts will be present. It's the perfect option for those beginning their fundraising journey and looking to explore the platform's capabilities. Fees for auctions, raffles, 100 / 200 clubs and competitions are 5%. Fees for prize draws (online raffles) are 7.5%.


Plus (No Adverts) - Free


By popular demand, Plus, offers all the benefits of the Starter package BUT with the added luxury of no external adverts for your customers and members. This means a cleaner, more professional look for all your events and communications. We've also standardised the platform fee to 4.95% across all activities, making it an economically savvy choice. The Plus plan is ideal for organisations that want a premium experience without external adverts.


Premium (Your Adverts) - £299.99+VAT


For those seeking the ultimate control and advertising opportunities, our Premium plan is the way to go. You'll enjoy all the perks of the Plus service, with the added benefits of including your own advertising from your community partners or no adverts - it's up to you. Also, there are no ticket scanning fees, and the lowest platform fee at 1.50%. It is designed for organisations ready to invest time in working with your local community partners to showcase their brand to your users by paying to advertise on your site.  You can find further details here. You can generate advertising revenue that far exceeds the annual charge. Fees for auctions, raffles, 100 / 200 clubs and competitions and prize draws are 4.95%.


Product Types
Starter (Our Adverts)
Plus (No Adverts)
Premium (Your Adverts)
Standard2.95%
4.95%1.5%
Auctions, 100 / 200 Clubs, Competitions, Offline Raffles5.00%4.95%4.95%
Prize Draws (Online Raffles)7.50%4.95%4.95%
Annual Charge£0£0£299.99 +  VAT


Stripe fees are 1.5% + 20p or 1.2% + 20p if you are a registered charity or can prove your non-profit status.


Both the Platform fee and Stripe fees can and should be passed on to your community so there's no charge to your organisation. 


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