What are the different product types

Modified on Wed, 27 Sep 2023 at 12:44 PM

  1. Ticket - A physical e-ticket is sent out to the customer in their order confirmation email or can be downloaded from "My Account" > "Orders". Each ticket contains a QR code which is a visual representation of a unique 10 digit number:


  2. Voucher - A physical e-voucher is sent out to the customer in their order confirmation email or can be downloaded from "My Account" > "Orders". Each ticket contains a QR code which is a visual representation of a unique 10 digit number:

  3. Booking - No e-ticket is sent out and a list of all attendees can be viewed and downloaded in your "Bookings" report. 
  4. Product - A physical product such as tea-towels, Xmas card designs that needs to be sent home to the customer in book bags.
  5. Donation - A one-off donation. A default amount can be set but as it's a donation, this can be changed by the customer. The customer will be forced through the Gift Aid declaration before they check out.
  6. Sponsorship - A sponsorship product allows your sponsors to easily purchase advertising / sponsorship on your PTA Events/Clubs Hub/Charity Hub website. As they progress through checkout they will be able to answer a series of questions which map to your sponsors pages. Note that this is only available on the paid plan.
  7. Business Directory - A business directory product allows your customers to easily purchase space in your business directory on your PTA Events/Clubs Hub/Charity Hub website. As they progress through checkout they will be able to answer a series of questions which map to your business directory page. Note that this is only available on the paid plan.
  8. Questionnaire - Generally a free product that has a series of questions attached so you can collect information from your communities.
  9. Variable Price - Similar to a donation product which has a default amount that can be changed by the customer. However, the customer is not forced through the Gift Aid declaration.
  10. Ballot - A ballot product can be used to allow customers to register their interest for an event. You can then select a random subset of winners from your "Bookings" report.
  11. Santa Boarding Pass - An e-ticket used for your Christmas Fair / Santa's Grotto

  12. Waiting List - A booking that can be used when your main event tickets are sold out.
  13. Winning Auction Item - In order to facilitate the easy payment of your online auctions, auction items can be converted to a "winning auction item" product which allows the winning bidders to easily pay on platform.
  14. Reservation - allows a customer to reserve a place on an event whether paid for or not.


Product Type IDs:


 

1Electronic Ticket
2Voucher
3Booking
6Product
7Donation
8Sponsorship
9Business Directory
10Questionnaire
11Discount
12Variable Price
13Ballot
14Santa Boarding Pass
15Primary Advertising
16Secondary Advertising
17Waiting List
18Subscription
19Membership
21Recurring Donation
22Winning Auction Item
23Qflow Integration
24Event Questions
25Wristband
27Collection
28Paper Ticket
29Reservation

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