Can I create discounts?

Modified on Mon, 22 Dec, 2025 at 3:12 PM



Applying Discounts to Your Event

Once your event has been created, you can set up discounts for multiple ticket purchases. For example, you might offer a family discount when four or more tickets are purchased. This is particularly useful when your event has limited capacity, as the system will accurately record how many tickets have been sold.


To view all existing discounts and see how much has been discounted so far, navigate to Admin > Discounts.



Adding a Discount

When creating a discount, you will need to provide the following information:

  • Discount name
    Enter a clear and recognisable name to help you easily identify the discount.

  • Applicable products
    Select the products the discount should apply to. These can span multiple events if required.

  • Discount code (optional)
    If you enter a discount code, customers will need to apply it at checkout. If no code is entered, the discount will be applied automatically.

  • Order requirements
    Choose whether all selected items must be ordered for the discount to apply.

  • Discount value
    Enter either a fixed amount (in pounds and pence) or a percentage (for example, entering 10% will apply a 10% discount).

  • Purchase quantity
    Specify how many items must be purchased to trigger the discount. For example:

    • Entering 1 applies the discount to each product ordered.

    • Entering 3 applies the discount only for every three products in the basket.

  • Minimum purchase quantity
    Set the minimum number of items required for the discount to be activated.

  • Maximum purchase quantity (optional)

Define a maximum number of items that can be purchased with the discount, if applicable.


Managing Discounts

From the Manage menu, you can copy or delete discounts. Please note that discounts cannot be deleted once they have been used.


Important Notes

  • There is currently no functionality to limit the number of times a discount can be used.

  • Discounts cannot be applied to products that constitute gambling.


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