An important principle in the European Union’s General Data Protection Regulation (GDPR) is data minimisation. This means that you must limit personal collection, storage and usage to data that is relevant, adequate and absolutely necessary for the purpose for which the data is processed.
Booking Information
There is usually no need for your organisation to keep event related data longer than the event itself so you can set the "Purge data date" in your event settings which is the date when we will automatically purge answers to product questions, booking and volunteer information from our database. If no date is set then this will default to 30 days after the event end date. If 30 days isn't enough time then you can set this to 3 or 6 months - it's up to you.
Site wide data retention settings
As administrators, there is no need to keep customer data longer than is necessary. If you browse to "Admin" > "Settings" and then the "Basic Details" tab you can specify your overall data retention settings for your PTA Events/Clubs Hub/Charity Hub website. By default this is set to 2 years but you can change this to any period you wish. This means that any customers that have not logged in for 2 years will have their right to erasure processed automatically and all of their personal data deleted.
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