To send an email to everyone that has purchased tickets for your event, click "Admin" > "Events" > "Manage" (next the required Event) >"Email":
This will open up a modal window where you can enter your message to your customers. You can enter a title for your email and the message. You can also add up to two attachments to be included in your email.
Please note that there's no need to enter "Dear" as or "From" as this will be done automatically.
If this is a marketing email then please ensure you check the "Marketing Email" field as messages that are sent for the purpose of marketing will only be sent to those that have explicitly opted in to receive marketing emails and will not be sent to those that have unsubscribed. They will also include an unsubscribe link in the body of the email to allow your customers to unsubscribe from further marketing communications.
You can also send the email to those registered customers that have not yet purchased for this event.
The refunded filter allows you to select from the following three options:
You can include up to two attachments and then click send message:
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