How can I add a map or file to an order confirmation email?

Modified on Tue, 30 Apr at 10:46 AM



1. Add your event and ticket for sale

2. Browse to "Admin" > "Files" and upload your document. When uploading your document select:

a) Attach to Order so the document is attached to any order placed for the event you assign it to (step b below). Note that it can't be product specific at the moment.

b) Assign to the event you created.

c) Assign to the "Admin" role (this prevents it being visible on your Event detail page unless someone has the admin role). However it can still get sent out in your order confirmation emails if "Attach to order" is checked.

3. Test your purchase and your map should be attached to your order confirmation email.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article