Products displayed as sold out

Modified on Fri, 10 Feb, 2023 at 4:44 PM


A product may show to your customers as being sold out yet you can see in your reports that not all products have been sold. 


This happens when customers have added items to their basket but haven't yet checked out. These items are then effectively reserved until they checkout. Items not sold within 60 minutes will then go back on general sale. 




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