How do I create categories?

If your product group contains a large number of items, it can quickly become difficult for customers to navigate your website and find what they’re looking for. To make browsing easier, you can organise products within a product group by using categories.

Where to Find Categories

You can manage categories in two ways:

• Navigate to Admin > Product Groups, select your product group, and then choose Categories from the product group management menu.

• Alternatively, open the relevant event and select Categories from the Manage menu.

Managing Categories

On the category administration page, you can easily:

• Add new categories

• Edit existing categories

• Delete categories

• Assign products from the product group to each category

This gives you full control over how products are grouped and displayed.

Example Use Case

For example, if you are selling pre-loved uniform or kit, you might create categories such as:

• Trousers

• Shirts

• PE Kit

• Sweaters

This helps customers quickly narrow down the products they are interested in.

Adding a Category

When creating a new category, you must provide a name. You can also optionally add:

• A description, to give customers more context

• An image, which must be square due to size restrictions

If no image is uploaded, your organisation’s logo will be used instead, as it is already stored in a square format.

To assign products to a category, simply tick the checkbox next to each product you want included.

How Categories Appear to Customers

On the uniforms and merchandise listings, customers will see your categories (along with the number of products in each category) instead of a full product list. They can click a category to view only the products within it.

On the category page, customers can also easily move between categories using the product cards displayed, making browsing faster and more intuitive.