How do I force the sale of a product if another is in the basket?

Modified on Thu, 2 Oct at 3:03 PM


This option can be used, for example, when you are selling a child ticket that needs to have an adult ticket purchased with it.


To include a product, head to "Admin" > "Events" and then select "Tickets/Products" from the "Manage" menu of the relevant event:




Then select "Add Product" from the product management menu:


Enter the product details and then select the dependent product from the dropdown list in the "Dependent Product" field:




You will be able to view in your Shop/Events page if a product has a dependency:



And although the ticket can be added to the basket, you will not be able to proceed through the checkout process without including the dependent product:


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article